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- Date: Mon, 12 Oct 1998 21:32:49 -0600 (MDT)
- From: mea culpa <jericho@dimensional.com>
- To: InfoSec News <isn@repsec.com>
- Subject: [ISN] Web TV owns your cache
-
-
- Forwarded From: Jon <jon@networkcommand.com>
-
- http://www.usatoday.com/life/cyber/zd/zd7.htm
- 10/12/98-
- WebTV is watching you
- >From: Inter@ctive Week Online
-
- Microsoft Corp.'s WebTV Networks Inc. is quietly using a system-polling
- feature that can extrapolate subscriber information from each of its
- 450,000 users to better serve advertisers, said Steve Perlman, president
- of WebTV.
-
- The polling, which takes place nightly, uploads television and Web site
- viewing habits back to the system. The data makes it possible for WebTV to
- scrutinize not only what subscribers are watching, but also what they are
- clicking on or surfing away from, Perlman said. The polling results are
- offered to advertisers in an aggregate format; however, because results
- are grouped by ZIP code and contain demographic data compiled from WebTV
- viewers' polls, it can help them target ads more effectively.
-
- "We have a whole department that does nothing but look at the information.
- If someone is watching a car ad and clicks through, we can send them to
- the closest car dealership Web site," Perlman said. "The balance is
- providing advertisers with useful information while still protecting the
- subscribers." WebTV already protects its subscribers from Internet cookies
- -- markers that track what sites people visit on the Web.
-
- "I don't think people understand the extent of this. It's recording
- everything they do. This is like having a video camera on them 24 hours a
- day," said Tom Rheinlander, an analyst at Forrester Research Inc.
-
- The polling will take a giant step into the realm of cable TV in 1999.
- Tele-Communications Inc. and other cable operators are expected to deploy
- more than 5 million set-top boxes that will ship with Windows CE and the
- Solo chip, bringing WebTV to cable.
-
- Today, WebTV informs its subscribers about the polling. Next year, Perlman
- said, customers will have the option of turning individual tracking on and
- off at will. This will allow advertisers to send ads to single households,
- not just ZIP codes.
-
- Sean Kaldor, vice president of International Data Corp.'s Consumer Device
- Research, said this could translate into greater ad revenue for Microsoft.
- "But it could also work out well for subscribers. They may get lower or
- free subscriptions for enabling this level of tracking," Kaldor said. "Is
- it going to happen? I doubt it, but it's a nice thought."
-
- By Karen J. Bannan
-
- -o-
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